In the world of business (and life), virtually everything is a negotiation. From sales negotiations to day-to-day interactions, most business functions could be improved with better negotiation skills.
If you hope to be a successful negotiator, prepare carefully and extensively before the process even begins. If you’re unprepared, you could get caught off-guard by the other party and end up on the losing side of the interaction. On the other hand, if you come into a negotiation with background information, data, and relevant evidence to back you up, you will have much better leverage to use in the conversation.
Key qualities for business leaders in negotiations include professionalism, patience, and resilience. Balancing these can be tricky. Stay resolved and keep your cool—losing your temper can have serious consequences. Be persistent and persuasive, but never pushy, and always keep it professional.
Active listening might be the most valuable skill in negotiations. It’s tempting to dominate the conversation, but truly hearing the other person can give you the insights you need for a meaningful discussion.
Negotiation is all about give-and-take—expect to make concessions and compromise. By actively listening, you’ll understand what matters most to the other party and find solutions that satisfy everyone’s needs.
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Paul Bramson is renowned as a powerhouse on keynote stages and in training arenas. He is widely regarded as being one of the most impactful speakers, trainers and C-suite coaches in the world today. Paul is recognized as a leading authority and thought leader in the areas of communication, leadership and sales boasting media mentions in Forbes, Fast Company, Fortune, BuiltIn, Yahoo, and MSN. With an extensive 25-year tenure, Paul has continually ignited and empowered professionals, leaders, and teams across all echelons. His ability to captivate and engage audiences originates from an authentic zeal, unique aptitudes, and an unyielding dedication to professional and personal enhancement.